All Roles

ROCS is certified to run on the following internet browsers:

  • Firefox
  • Internet Explorer in compatibility mode
  • Safari

Log in issues can happen for a variety of reasons:

  1. Invalid login or password.
    • Both the member login and password are case sensitive. Verify both member login and password are entered correctly.
  2. Forgot password
    • If you remember your login name, click the "Forgot Password" link and a new password will be emailed to you.
    • Contact your ROCS Administrator. The administrator will be able to either reset or provide you with the login information.
  3. Person is attempting to login into a different ROCS website.
    • There are two ROCS websites: 1) ROCS for general use ( 2) ROCS for Evaluators to become internationally certified (
      Make sure you are accessing the correct ROCS website.

Please email and let her know of the issue. Rest assured, whatever you were doing (creating a registration, running a report, updating a user) did complete. The issue is with ROCS email.

by Coaches

The first step is to create yourself as a coach.

  1. Click the words "New Coach."
  2. Select your Affiliate Program from the list of ROCS Affiliates.
  3. Enter your contact information.
  4. Click the save button.
The second step is to register with the Affiliate Program.
  1. Click the menu item "Program Registrations."
  2. Click blue plus sign to create a new registration.
  3. Select your school district/school (If it is not there, you can add it by clicking on the Add button).
  4. Enter the number of teams/individuals you want to register. Note: If your students will be working in ROCS or viewing evaluations in ROCS, enter the number of teams/individuals in the Online column.
  5. When finished, click on the "Register" button.
You will receive an email from rocsadmin confirming your registration request. Once your registration has been processed by the Affiliate Program, another email will be sent stating the registration has been approved. At that point, you may begin creating your teams and/or assigning your students.

The inability to type into ROCS occurs when a non-certified browser is used, or has not been set to run in compatibility mode.

Certified internet browsers for ROCS:

  • Firefox
  • Internet Explorer with compatibility mode turned on
  • Safari

When not running in compatibility mode, the editor will look like this: RegistrationNumber

The editor in ROCS should have a tool bar.

To search for a student enter as little or as much information as you want. To get the best results, coaches should enter a few characters in the first name box.

Special characters and/or punctuation should not be used in ROCS (team or document names). Contact the international office to correct such issues.

  1. If the student is unable to select a component (click on a radio button):
  2. Students cannot select a component
    • Verify the student is active.
    • If the student is active, inactivate the student account and recreate the student.
  3. Is the student seeing a message about the submission being expired?
    • Contact your Affiliate Director and let them know the competition has expired. (S)he will be able to correct this issue.
  4. Is the student seeing a message about the submission being submitted?
    • Contact your Affiliate Director. The ROCS Administrator will need to revert the submission.
  5. Is the student seeing a message that no submission are available?
    • Contact your Affiliate Director and let him/her know the submission is not available. The Affiliate ROCS Administrator will need to assign the topic for the student to begin work.
  6. Did the student already submit the work?
    • Contact your Affiliate Director. The ROCS Administrator will need to revert the submission.

Coaches have the ability to change student account information. There are two options available to coaches regarding student accounts:

  1. Retrieve all student account information by running the Coach Student Info Report.
  2. Run Student Report

    The report lists school, login, password, and student information including grade and competitions registered.

    The report generated is in CSV (comma seperated values) format which is readable by many software applications.

  3. View and/or change student information by managing your students.
    From the Coach Menu:
    1. Click on the Students menu item.
    2. Click on the pencil icon next to the name of the student you wish to review/edit.

    3. Student Maintenance Access
    4. View/Update the student information. When finished, click on the "Update" button.

    5. View/Modify Student information

by Evaluators

As the evaluator is able to see there is a work to be evaluated, the most likely cause is the student uploaded their work and marked the document for "office use" only.
Note: Documents marked "Office Use" will only be visible to ROCS Administrators.

Attachment Options

Contact your Affiliate Director for correction.